Our Quality Percept
Quality is the main parameter in customer satisfaction for us and quality approaches starts from our customers, all the way to the suppliers.
In our way of working, the Quality Assurance System plays an important role. Our parameters are;
-Well equipped Quality Control and R&D Laboratories,
-Using modern and high technology devices and machinary,
-Opportunity to work with a specialized team and qualified employees,
-Good documentation and archiving system,
-Creating and producing cosmetics products with a leading and innovating approach,
-Meeting customer expectations with a consumer oriented view,
-Effective logistic services,
-Following legal rules and regulations while developing and creating products,
-Applying high standard quality control and hygiene in every step of the production process,
-Responding to questions that can be asked about product assurance, tolerance and quality control,
-Delivering all consumer opinions and complaints to the Marketing Department.
All the raw materials and packaging materials used in the manufacturing process of AMUTIYA products are physically chemically and microbiologically tested in the laboratories equipped with technological devices in our company. AMUTIYA products are produced with the pigments and raw materials in accordance with the FDA and EU regulations and imported from Japan, USA and Europe.
In order to satisfy the requirements of local and global Product Safety Assessment Regulations; all of the products are presented to the customers after they pass the safety tests for human health in the accredited laboratories.
With an approach of continuous improvement; the product development activities are made in our company's R&D laboratories under the supervision of consultants by a team of specialist staffs.
All the R&D and manufacturing processes are made by in accordance with 22716:2007 Cosmetic-GMP (Good Manufacturing Practices) and ISO 9001-2008 (Quality Management System).
We develop and manufacture reliable products which are satisfying the customer expectation and appropriate with the international law and regulations. We manufacture high quality goods in accordance with the ISO 22716:2007 Cosmetic-GMP and ISO 9001:2008 Quality Management System rules. With the sense of improvement is a constant activity, we review and improve our system.
We establish long term relationships based on mutual benefits with all our stakeholders (customer, employee, supplier, community) by dealing with their needs and ensuring their full participation. We continuously train our human resources for adopting and applying our Quality Policy and evaluate these educations.
We manage all these activities with social responsibility and environmental awareness.